When running a taxi carrier, you need to recognize and understand that your employees are not your buddies and your taxi organization is yours, not theirs. Harsh reality is if they could scouse borrow from you, in case you allow them to scouse borrow from you, they will be stealing from you. If you do not song how they may be doing the paintings – they aren’t going to be doing it the way you need, they will be doing it the way it truly is simplest for them.
You want to install and reveal machine that are primarily based on the truth that drivers and dispatchers will try to scouse borrow from you, structures that can help you see who is stealing and who is doing what, in order that then you can address truth of what’s occurring for your taxi service.
You should have a 0 tolerance coverage for the matters that should not be tolerated, in any other case you’ll be like the frog inside the squat. Here’s the story approximately the frog inside the squat: The water in the squat became warmed up slowly and the frog ought to have jumped out at any given time, because it has the power to jump out of the water. But due to the fact the water was being warmed up slowly, the frog wasn’t noticing it and whilst the water sooner or later boiled, the frog died.
If you do not have a zero tolerance coverage for all of the taxi Zestienhoven stuff that your employees are doing the wrong manner (as described with the aid of you), then you’ll be slowly and steadily cooked with the aid of them till they damage your enterprise. This is severe stuff.
If you start accepting unacceptable behavior, it is best a question of time till it spreads from one person to any other. You cannot have the funds for this to take place, because it manner demise to your enterprise.
This can be very critical. I’ve seen organizations in which some employees are stealing and escape with it. Then you see different men, men that wouldn’t be stealing via themselves, who study what is going on and notice everyone else stealing or disobeying the boss. Guess what? They start copying this behavior, because “if everyone’s doing it and the boss is okay with it, why am I no longer doing it? If that is how matters are here, then let me play the game”, – in particular when the sport approach cash in their wallet.
All this means one factor: you’ve got to have your way of doing things on your taxi business enterprise. I’m no longer speaking about a few revealed guide that you give to all your drivers or dispatchers to read earlier than they start operating, though having any such guide isn’t always a horrific concept.
I am talking about commercial enterprise in preferred. You’ve were given to have your personal way of doing things for your organisation. It must be communicated to all your personnel and it should be communicated as a totally clear message. If you do not have your own manner, your personnel will have their own manner of doing things, whatever this stuff can be. And I can wager you that it will not be the way you want things to be completed for your taxi agency.